ILLUSTRATIVE SCENARIO · Scams, money & online

A text pretending to be GCash asks for an OTP

You receive an SMS asking you to send a one-time code to keep your account active.

Illustrative photo of cybersecurity
This is an illustrative situation, not a reported incident.

You receive an SMS asking you to send a one-time code to keep your account active.

How to reduce the risk

If it happens, do this first

  1. Do not follow the link, share codes or transfer money.
  2. If you already disclosed information, secure the wallet using the official app or support.
  3. Review transactions and report suspicious activity through official support.
Open steps and useful English →

Official reference

Official GCash Help Center ↗