WHAT TO DO / Scams, money & online
A text pretending to be GCash asks for an OTP
You receive an SMS asking you to send a one-time code to keep your account active.
First 3 actions
- Do not follow the link, share codes or transfer money.
- If you already disclosed information, secure the wallet using the official app or support.
- Review transactions and report suspicious activity through official support.
Once you are safe
- Keep screenshots of the message and transaction history.
- Contact police or your financial institution as appropriate.
Useful English phrase
I received a suspicious message asking for my OTP. I need to secure my wallet.
Contacts & primary sources
Actions depend on your situation. Always prioritize current instructions from authorities and relevant professionals.