WHAT TO DO / Scams, money & online
An unfamiliar card transaction appears
Your card app notifies you of a purchase you did not make.
First 3 actions
- Block the card and report suspected fraud through your bank's official channel.
- Save the transaction time and amount.
- Change reused passwords where necessary.
Once you are safe
- Follow the issuer's dispute procedure.
- Preserve evidence and any required reports.
Useful English phrase
I see a card transaction I did not make. Please block my card.
Contacts & primary sources
Actions depend on your situation. Always prioritize current instructions from authorities and relevant professionals.