ILLUSTRATIVE SCENARIO · Theft & personal safety

Missing wallet at a shopping mall

While shopping, you find your wallet is missing, including cards and ID.

Illustrative photo of a cafe
This is an illustrative situation, not a reported incident.

While shopping, you find your wallet is missing, including cards and ID.

How to reduce the risk

If it happens, do this first

  1. Check your last location from a safe spot and ask mall staff.
  2. Contact banks and card issuers to block affected cards.
  3. Check for unauthorized transactions.
Open steps and useful English →

Official reference

Embassy of Japan: Safety advisory ↗